We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting www.thaiembassyuk.co.uk (our website) you are accepting and consenting to the practices described in this policy.
Types of information we may collect from you
We may collect, store and use the following kinds of personal information about individuals who visit and use our website:
Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form. The information you give us may include your name, address, e-mail address and phone number, status, family details, relationship to another person, employment details, financial information, passport and visa details.
Information our website automatically collects about you.
With regard to each of your visits to our website we may automatically collect information including the following:
How we may use the information we collect
We use the information in the following ways:
Information we automatically collect about you.
We will use this information:
This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information.
Find out how Google uses your data at https://support.google.com/analytics/answer/6004245.
Disclosure of your information
Any information you provide to us will either be emailed directly to us or may be stored on a secure server located within Europe. We use a trusted third party website and hosting provider (Ionos) to facilitate the running and management of this website. Ionos meet high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that Ionos process, is kept secure and only processed in the manner we instruct them to. Ionos cannot access, provide, rectify or delete any data that they store on our behalf without permission.
We do not rent, sell or share personal information about you with other people or non-affiliated companies.
We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Third party links
Our site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these websites or their policies. Please check these policies before you submit any personal data to these them. Some photos on this site, and affiliated social media posts, are reproduced with kind permission from Free Stock photos by Vecteezy
Your rights – access to your personal data
You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to The Penn Visa Company Data Controller. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, we request that you contact us in the first instance so that we may attempt to resolv any issues. You also have the right to complain to the Information Commissioner’s Office (ICO).
Mr P Thongprasom
Your consultant will ask you for specific documents for submission as part of your application. It is important to supply these as quickly as possible. Failure to supply them in a timely fashion may render your application invalid.
Similarly your documents must be clear enough for the Embassy Software to read them. Blurred or particularly small sized photos will not be able to be submitted.
In both cases your consultant will warn you if it is believed your documents are unsuitable. Failure to head the warning or choosing to go ahead anyway may be dooming your application to failure. No refund will be available in this scenario.
Occasionally Embassy staff with request further documentation. This is beyond our control. Likewise they have the right to request that you attend a personal interview. This is very rare, but will be at your own expense and is not included within our fee structure.
Submission of an application is not a guarantee of grant. Where a client decides to withdraw an application prior to it being submitted we may issue a refund, depending on the circumstances. This shall be to a maximum of 50% of fees paid and then only where expenditure by the company does not exceed that amount. In the unlikely event that an application fails we do not issue refunds once an application has been submitted.
There is no refund on the deposit where you take advantage of our 'No Win, No Further Fee' plan.
www.thaiembassyuk.co.uk and Thai Embassy UK are trading names of The Penn Visa Company whose registered address is 18 Selwyn Road, Southend-on-Sea, SS2 4DR, United Kingdom. The company is not affiliated to any official Thai Government institution.
© Copyright 2024. All rights reserved. The information and commentary on this website is provided free of charge for information purposes only. The information does not, and is not intended to, amount to legal advice to any person. We try to make sure information is accurate at the date it is published. Immigration requirements change on a regular basis. For the latest update contact us directly. Thai Embassy UK and ThaiEmbassyUK.co.uk are trading names of The Penn Visa Company.
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